The SC CTSI and Southern California Healthcare Delivery Science Center have developed a series of online courses covering the multifaceted field of
Healthcare Delivery Science.
The SC CTSI sponsored the development of these unique training opportunities to foster the professional development of clinician-investigators and translational scientists as they strive to close the knowledge-to-practice gap in our regional healthcare delivery systems. It is part of a larger program in partnership with LA County Department of Health Services that supports research designed to enhance quality, efficiency, and patient-centeredness of care provided by the LAC DHS. Content was guided by published competencies for Learning Health Systems and by best instructional practices.
Upon completing the Introduction to Healthcare Delivery Science course participants will be eligible for the USC Safety Net Innovation Award. Researchers who are interested in submitting a Letter of Intent are strongly encouraged to complete all modules and incorporate Healthcare Delivery Science principles into their projects. Participants will also be eligible for more advanced coursework.
List of courses:
(Click a course title to view the details)
Introduction to Healthcare Delivery Science
Behavioral Economics
Dissemination & Implementation Science
Health Systems Engineering
Leadership & Management
Multi-Stakeholder Engagement
Quality Improvement
Research Methods
Courses going live for the public in June!
Introduction to Healthcare Delivery Science
Module 1: Introduction to Healthcare Delivery Science
Instructor - Amy Towfighi, MD, Director of SC CTSI Healthcare Delivery Science core, Director of Neurological Services and Innovation for Los Angeles County Department of Health Services and Associate Professor (Clinical Scholar) of Neurology and Preventive Medicine, USC
Module 2: Dissemination & Implementation Science
Instructors - Barbara Turner, MD, MSED, MACP, and Albert Farias, PhD, MPH, faculty in the USC Gehr Family Center For Health Systems Science And Innovation
Module 3: Health Systems Engineering
Instructor - Shinyi Wu, PhD, Associate Professor of Social Work and Industrial & Systems Engineering, University of Southern California
Module 4: Behavioral Economics
Instructor - Jason Doctor, PhD, the Norman Topping National Medical Enterprise Chair in Medicine and Public Policy and Professor of Public Policy, University of Southern California
Module 5: Community Engagement
Instructor - Katrina Kubicek, former SC CTSI Community Engagement Associate Director
Module 6: Informatics for Healthcare Delivery Science
Instructor - Daniella Meeker, PhD, Co-Director of SC CTSI Clinical Research Informatics and Assistant Professor in the Departments of Preventive Medicine and Pediatrics, University of Southern California
Module 7: Team Science
Instructor - Jennifer E. Cross, PhD, Founder and Co-Director for the Institute for Research in the Social Sciences, Colorado State University
Behavioral Economics
Combines the economics of incentives with psychology’s insights about how people behave under real-world circumstances.
Instructor:
Jason Doctor, PhD, The Norman Topping National Medical Enterprise Chair in Medicine and Public Policy and Professor of Public Policy, USC
Lectures:
- Preference, Probability, Utility
- Utility Elicitation
- Supply and Demand
- Demand Shifts in Medical Services
- Biases & Heuristics
- Prospect Theory
Dissemination & Implementation Science
The intersection of implementation research - the systematic study of how a set of activities and strategies can successfully integrate an evidence-based health intervention in specific settings - and dissemination research - the systematic study of factors that promote successful adoption of an evidence-based intervention by specific stakeholders as well as the larger community, resulting in widespread adoption.
Instructors:
Barbara Turner, MD, MSED, MACP, Professor of Clinical Medicine, USC
Albert Farias, PhD, MPH, Assistant Professor of Population and Public Health Sciences, USC
Lectures:
- Introduction to Dissemination and Implementation Science
- Healthcare Stakeholders: Partners in Implementation Research
- Implementation Science: An Overview of Theories, Models, and Frameworks
- Evaluating the Evidence Base and Implementation Strategies
- Implementation Science Methods and Evaluation
- Methods for Dissemination: Diverse Approaches and Opportunities
Health Systems Engineering
A discipline that consists of the scientific study and application of systems engineering methods to improve the value of healthcare delivery.
Instructor:
Shinyi Wu, PhD, Associate Professor of Social Work and Industrial and Systems Engineering, USC
Lectures:
- Introduction to Health Systems Engineering
- Fundamental processes of systems engineering
- DMAIC: data-driven improvement
- Lean Six Sigma
- Human factors engineering and patient safety
- Quality improvement
- Health analytics
Leadership & Management
Introduces the principles and methods of effective leadership in the highly complex industry of healthcare, as well as the leadership and management techniques required to support multidisciplinary teams in improving patient outcomes.
Instructors:
David Logan, PhD, Lecturer in Management and Organization, USC; Co-Founder and Senior Partner, Care 4th
Ashleigh Rodriguez, MSN, MMM, Co-Founder and Senior Partner, Care 4th
Lectures:
- Principles of Leadership
- Leading the Future of Healthcare
- Organizational Leadership
- Leading High-Performance Teams
- Intercultural Awareness
- Leading With Ethic
Multi-Stakeholder Engagement
The practice of building sustainable and bidirectional partnerships with stakeholders in the healthcare delivery ecosystem, including patients, providers, and researchers.
Instructor:
Jennifer Tsui, PhD, Associate Professor of Population and Public Health Sciences, USC
Lectures:
- Multi-stakeholder engagement in community, public health, and health care settings
- Organizational and Participatory Processes in Learning Health Systems Research
- Adaptation and Dissemination and Implementation in Populations with Health Disparities and Low Resource Settings
Quality Improvement
A framework used by healthcare organizations to systematically improve care. It involves systems thinking, measurement, and analysis to increase quality while reducing costs.
Instructor:
Robert Lloyd, PhD, Director of Performance Improvement for the Institute for Healthcare Improvement
Lectures:
- Deming's System of Profound Knowledge
- Model for Improvement
- PDSA Cycles
- Run Charts
- Driver Diagrams
- Static Vs. Dynamic Data
- Flowcharts
- Control Charts
- Family Measures
- Cause and Effect Diagrams
- Divergent and Convergent Thinking
- Force Field Analysis
- Pareto Analysis
Research Methods
Fundamental principles of study design and analysis for healthcare delivery science projects. Examples and step-by-step guidance support grant proposal development.
Instructors:
Amytis Towfighi, MD, HDS Center Director, USC
Wendy J. Mack, PhD, Professor of Population and Public Health Sciences, USC
Rachel R. Ceasar, PhD, Assistant Professor of Population and Public Health Sciences, USC
Lectures:
- Study Design, Research Question & Specific Aims
- Data Analysis Plan
- Qualitative and Mixed Methods